Privacy Policy

This Privacy Policy applies to information collected through:

• www.legalgiant.co
• Any related pages, forms, chats, email, phone, SMS, and other communications tied to our services
• Marketing, informational, and service related interactions with Legal Giant

If you do not agree with this Policy, do not use the website or services.

We collect information in three ways: information you provide, information collected automatically, and information from third parties.

A. Information you provide to us

Depending on how you interact with us, you may provide:

• Identifiers and contact details: name, email, phone number, mailing address, city, state, ZIP code
• Inquiry and form details: information you submit in web forms, chat, intake forms, surveys, or support requests
• Communications content: messages you send by email, chat, SMS, or phone
• Account and authentication details (if applicable): passwords, password hints, or similar security data
• Any other information you choose to submit

B. Communications and call, text, and chat data

If you contact us by phone, SMS, chat, or email, we may collect and store:

• Call recordings and voicemails (where permitted by law)
• SMS content and metadata (such as sender, recipient, time, and delivery status)
• Chat messages and email content
• Timestamps, call duration, routing information, and disposition notes
• Transcripts of calls or messages, and analysis generated for quality assurance, compliance, fraud prevention, and customer support
• Opt in and opt out records for SMS and calling, including timestamp, consent source, and status

C. Information collected automatically

When you visit the site, we may automatically collect:

• Device data: device type, operating system, browser type, language settings
• Network data: IP address, approximate location derived from IP, and referring URLs
• Usage data: pages viewed, clicks, time on page, and interactions
• Analytics data: performance metrics and site usage patterns

D. Information from third parties

We may receive information from service providers and partners that help us operate and improve our services, such as analytics providers, hosting providers, customer support tools, and advertising platforms. This may include aggregated or event level data about how you interact with our ads and site.

We use information to operate, improve, and secure our services, and to communicate with you. Common uses include:

A. Provide and operate services

• Respond to requests and inquiries
• Verify information you submit
• Provide updates and support
• Maintain internal records relating to your request

B. Communications, including SMS and phone

• Send service and informational messages, such as confirmations, reminders, and status updates
• Send marketing and promotional messages when you have opted in or where permitted by law
• Contact you by phone, SMS, or voicemail, including using automated technology and prerecorded, artificial, or AI generated voice where you have provided the required consent

C. Quality assurance, compliance, and fraud prevention

• Monitor and review communications for quality assurance
• Maintain compliance controls and auditing
• Detect and prevent fraud, abuse, and security incidents
• Enforce our policies and terms

D. Analytics and site improvement

• Understand how users interact with the site
• Diagnose technical issues and improve performance
• Measure the effectiveness of marketing and user experience improvements

E. Legal and operational purposes

• Comply with legal obligations and lawful requests
• Protect rights, safety, and property of Legal Giant and others
• Support corporate transactions such as mergers, asset sales, or financing

A. How SMS opt-in works

When you provide a mobile number, you may be offered an optional checkbox or similar affirmative action to opt in to receive texts. If you opt in, we may send messages that fall into these categories:

• Service and informational messages
• Marketing and promotional messages
• Security and compliance related messages

B. Message frequency and rates

Message frequency varies. Message and data rates may apply.

C. Opt out and help

You can opt out of text messages at any time by replying STOP. You may receive one additional message confirming your opt out. For help, reply HELP or contact hello@legalgiant.co.

D. Phone calls and voicemails

If you provide consent, we may contact you by phone calls and voicemails, including through automated systems and prerecorded, artificial, or AI generated voice, as described in the consent language presented at the time you submit your phone number.

A. What we use

We and our service providers may use cookies and similar technologies, including pixels, SDKs, and web beacons, to:

• Operate the site and remember preferences
• Understand usage and performance
• Measure marketing effectiveness
• Help prevent fraud and improve security

B. Your controls

You can control cookies through browser settings and device controls. If you block or delete cookies, some site functionality may not work as intended. Some advertising platforms also offer opt out tools for interest based ads, depending on your device and settings.

C. Do Not Track

There is no uniform standard for Do Not Track signals. We do not currently respond to Do Not Track settings.

We do not sell your personal information in the conventional sense. We share information only as described below.

A. Service providers

We may share information with vendors and service providers that perform services on our behalf, such as hosting, analytics, customer support, communications, security, and marketing operations. They are permitted to use information only to provide services to us and must protect it.

B. Legal and safety

We may disclose information to comply with law, regulation, subpoena, court order, or lawful government requests. We may also disclose information when necessary to protect rights, safety, and property, or to investigate fraud or security issues.

C. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.

D. Advertising and analytics partners

We may allow third parties to use cookies or similar technologies to collect data about your interactions with the site over time for analytics and ad measurement. These partners may process data under their own policies.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share mobile information with service providers that help us deliver communications, operate our systems, provide customer support, prevent fraud, and maintain compliance. All categories above exclude text messaging originator opt in data and consent information, which will not be shared with third parties for marketing.

We generally retain personal information for up to 90 days after the most recent interaction, unless we need to retain it longer for legal, compliance, fraud prevention, security, dispute resolution, or recordkeeping purposes.

When retention ends, we delete, anonymize, or securely store and isolate information until deletion is feasible.

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, monitoring, and encryption in transit where appropriate. No system is completely secure. You should use caution when sharing information online and use secure networks when possible.

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided information to us, contact hello@legalgiant.co and we will take reasonable steps to delete it.

A. General choices

• Email marketing: You can opt out using unsubscribe links in emails
• SMS: Reply STOP to opt out
• Cookies: Adjust browser and device settings
• Updating information: Contact us to request updates or corrections

B. Rights for certain jurisdictions

Depending on where you live, you may have rights such as:

• Access: request information about what we collected
• Correction: request corrections to inaccurate data
• Deletion: request deletion of certain data
• Opt out: opt out of certain data processing, including certain targeted advertising where applicable
• Portability: request a copy of your data in a portable format
• Non discrimination: you will not be treated unfairly for exercising your rights

To exercise these rights, email hello@legalgiant.co. We may need to verify your identity before processing requests.

C. California specific disclosure

California residents may have additional rights under applicable law, including requesting information about categories of personal information disclosed for direct marketing purposes.

The site may link to third party websites. We are not responsible for third party privacy practices. Review third party policies before providing information.

We may update this Policy from time to time. The effective date at the top will reflect the latest version. Material changes may be communicated by posting an updated notice on the site.

Legal Giant

6 Main St Ext, #3853

Plymouth, MA 02361, United States

Email: hello@legalgiant.co

Phone: 888-478-0011

Support Hours: Monday to Friday 10:00 AM to 6:00 PM

Your use of the site is also governed by our Terms and Conditions.